1. Introduction

Welcome to Vectorial ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms or request consultations
  • Subscribe to our newsletter or marketing communications
  • Register for an account or engage our services
  • Communicate with us via email, phone, or other channels

This information may include:

  • Name and contact information (email address, phone number, business address)
  • Company name and job title
  • Project details and business requirements
  • Payment and billing information
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent on pages, and click data
  • Referring website addresses
  • Geographic location data

We collect this information using cookies, web beacons, and similar tracking technologies. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services
  • Communication: To respond to inquiries, send updates, and provide customer support
  • Marketing: To send newsletters, promotional materials, and relevant business updates (with your consent)
  • Analytics: To understand how users interact with our website and services
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Legal Compliance: To comply with legal obligations and enforce our terms
  • Business Operations: To manage contracts, invoicing, and business relationships

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers (AWS, Google Cloud, Azure)
  • Email and communication platforms
  • Payment processors and billing systems
  • Analytics and marketing tools
  • Customer relationship management (CRM) systems

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Legal process (court orders, subpoenas, search warrants)
  • Requests from law enforcement or government agencies
  • Protection of our rights, property, or safety
  • Prevention of fraud or security threats

4.4 Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Secure cloud infrastructure with industry-standard certifications

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The retention period depends on:

  • The nature of the information collected
  • The purpose for which it was collected
  • Legal, regulatory, or contractual obligations
  • Legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a structured, machine-readable format
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@vectorial.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising CCPA rights

We do not sell personal information to third parties. To exercise your CCPA rights, contact us at privacy@vectorial.com.

13. GDPR Compliance (EU/EEA Users)

If you are located in the European Union or European Economic Area, we process your personal information in accordance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing:

  • Consent: You have given clear consent for us to process your information
  • Contract: Processing is necessary to fulfill our contractual obligations
  • Legal Obligation: Processing is required to comply with legal requirements
  • Legitimate Interests: Processing is necessary for our legitimate business interests

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@vectorial.com

Mail: Vectorial, Inc.
Privacy Department
[Your Business Address]

We will respond to all legitimate requests within 30 days.